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Hello. I was wondering when the release date for the Ellie figure is. It used to say for April to May, but now it's September to October. Have any of these figures been released yet.
Hello, Ellie will be released within 1 month, around the end of Sep ~ the beginning of Oct 2021. 📅
If we pre-ordered figures, are we guaranteed that we will revive upon release? Or is their only a first come first sever basis?
Hello, for most products including CCTOYS, we guarantee a shipment upon release.
Does this thing ever come out? If so is there an estimate date?
Hello, this figure would release in Q3, according to the information provided by CCTOYS.
are you able to put more money down, so that when the item comes, you don’t have to pay it all at once?
Hi! Thanks for contacting us 👋 Sorry right now our deposit is universally $20.
Hello. I was wondering when the release date for the Ellie figure is. It used to say for April to May, but now it's in June.
2021-04-30 Hi, the release time of this series has been deferred to August, we just checked with the supplier today for updates.
How long are the figures in cm?
Hi! This is a 1/6 scale product and approximately in 12 inch.
What does Q1-Q2 mean when talking about release time? I pre-ordered Ellie when it used to say Q1 July/September and Q2 October December and now it shows a different date.
Hello dear customer, Q * means the 1st / 2nd / 3rd / 4th quarter of a year. Q1~Q2 refers to the time range of January to June. The actual release time is generally later than estimated, as there are unforeseen variables in the actual production process, such as scheduling changes and product adjustments. Please wait patiently for the production to be fulfilled by the factory. Thank you~!
So does the Elli figure come only with the clothes and or does it come with the body?
Hello, it comes with body and is a fully assembled figure.
can you include the chair in the presage for joel?
Hello, thank you for the idea! Unfortunately, the supplier already decided on the packing list. You can order a chair separately for this figure, e.g. ->Fire Girl Toys 1/6 action figure toys Metallic color chair Assembled version
Does the head and accessories come separately from the body???
Hello, yes sure. It's a fully articulated and highly customizable figure.
- We would only use the shipping address you manually assign when you place the order to arrange the shipment, please make sure the address is correct. If you need to update the address, please contact us before the despatch. (Know more → Please make sure the shipping address is correct)
- Because of the nature of collectible articles, we do not accept return requests unless the item has severe quality defects compared with the normal effect. (Know more → Return & Exchange Policy)
- Pre-orders could be cancelled without penalty before the release. (Know more → Pre-order policy)
- The final release time is subject to the actual production progress by the manufacturer, and could differ from the estimation. The release delay is not under our control. We would notify you immediately after we receive updates from the supplier.
- Shipping: We ship from China , and provide free shipping to most countries (Know more → Countries supported with free shipping). Free shipping is a 2-3 week delivery time on average(Countries in South America need longer). We also provide expedited shipping to some countries. You can know all of the available shipping methods and their cost when you submit the cart to checkout.
- Packaging: We would do our best to protect your package and let it arrive with good condition.
- Declare: By default, we will use an amount around USD 20 to declare your package.
- Balance: If you pre-order an item with "deposit" option, we would charge you for the remaining balance with PayPal invoice when the release is imminent. (Know more → How and when should the remaining balance be paid?)