Have a question?
Read Q & A or ask us
Ive just ordered this from the uk, do you know an estimated time of when this will arrive?
Hello, this item would release around end of June - July, 2020
Hello, I just pre-ordered this item. I am currently living in California, USA. Do you know when will the item be shipped?
Hello, this item would ship in JUNE - JULY. We are shipping to USA like usual. Please rest assured. We'll update you when it comes.
hi. im from argentina- do you shipping to my country? ans this figure its available right now or still in preorder?
Hi, to tell whether a product is in-stock or pre-order, please check its title. If it contains "pre-order" it means that it's not released yet.
Any news for release?
The release of this product will be scheduled in May-June, 2020.
any anticipating shipping date? March is here and I am very excited for this to arrive :)
Hello, the production is ongoing now. The manufadcturer is back operating.
Estimated release would be approximately around May, 2020.
pre-order separate? Please explain. Can i purchase the pre-order and pay the difference separate? Is paypal good?
Hi, PayPal is very secure.
Pre-order items and in-stock items would be split into separate packages if you make a combined order, you can still do it just like this.
We charge difference when release, so yes, seperately, later, and when shipping is imminent.
Is 109,99 the full price? I don’t have to worry for additional costs like shipping and especially tarifs/taxes (I live in the Netherlands)
Hello, absolutely, $109.99 is full price 😉
We charge no tax.
Do you ship to the Taiwan ?
Hello, yes we do and we use EMS.
Do you ship to Switzerland?
Hello, yes we do! We do free shipping with China Post ePacket.
Carrier info: Name: China Post ePacket Average shipping time: 2~4 weeks to most countries. Tracking website: 17track (update 3~5 days after despatch)
Do you ship to the Uk ?
Hi, yes we ship to UK with Royal Mail for free.
Click this link to know our free shipping policy.
Hi!!Do you ship to Belarus?
Hello, yes we do and we would be using E-Packet for free shipping.
Hi do you ship to South Korea?
Hi! Yes of course, we ship to South Korea! In fact, we have been shipping to your country all the time and have many customers there!
We would be using China Post ePacket.
Hi, what is the tentative release date for this product? Do you ship to india?
Hi, there's no date yet. The timeframe would be during December.
Hi, do you ship to South Korea?
Hi, Yes of course, we ship to South Korea!
We would be using China Post ePacket.
Hello, do you ship to Argentina? If so, what delivery company do you use?
Hello we do! We ship to Argentina with Registered Airmail, but we strongly recommend you to find a transfer company because the Registered Airmail might need 1 month or so to fulfill the delivery. It's fully traceable though, if you think you are patient to wait you can also apply this shipping method, it's free.
Hi do you ship to the United Kingdom and if so which delivery company do you use
Hi, we ship to UK with UBI within 2 week delivery, local delivery company is Royal Mail.
hi, could please let me know if you ship to USA? Thanks
Hello, yes we do, our shipping covers USA free 😉
Read these article to know more about our free shipping options.
- We would only use the shipping address you manually assign when you place the order to arrange the shipment, please make sure the address is correct. If you need to update the address, please contact us before the despatch. (Know more → Please make sure the shipping address is correct)
- Because of the nature of collectible articles, we do not accept return requests unless the item has severe quality defects compared with the normal effect. (Know more → Return & Exchange Policy)
- Pre-orders could be cancelled without penalty before the release. (Know more → Pre-order policy)
- The final release time is subject to the actual production progress by the manufacturer, and could differ from the estimation. The release delay is not under our control. We would notify you immediately after we receive updates from the supplier.
- Shipping: We ship from China , and provide free shipping to most countries (Know more → Countries supported with free shipping). Free shipping is a 2-3 week delivery time on average(Countries in South America need longer). We also provide expedited shipping to some countries. You can know all of the available shipping methods and their cost when you submit the cart to checkout.
- Packaging: We would do our best to protect your package and let it arrive with good condition.
- Declare: By default, we will use an amount around USD 20 to declare your package.
- Balance: If you pre-order an item with "deposit" option, we would charge you for the remaining balance with PayPal invoice when the release is imminent. (Know more → How and when should the remaining balance be paid?)