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Is this figure going to be available again? Please I would like to know
Hello, sorry this figure is sold out. 🥺
When will this figure be released? Is there any date known yet?
Hello, approximately Jan 7th.
I can only select the deposit option. What is the full price? Is it possible to pay the full price immediately ?
Hi, the full price is $186.99.
We would send you a PayPal invoice of the remaining balance as soon as we get release notification from the supplier. Amount: Full price - $19.99 (deposit you paid) Validity period: 2 weeks Notification: We would email you when we send you the invoice so you do not miss it.
I paid my $20 deposit before the figure sold out. Am I still guaranteed a Joker without having already paid in full?
Hello yes sure! We secured your pre-order the moment you place the order, no matter it's in "deposit" or "full price" 😉
How do I pay the rest of the full price after paying the deposit. I’d like to pay now, before the item is released.
We would send you a PayPal invoice of the remaining balance as soon as we get release notification from the supplier. Amount: Full price - $19.99 (deposit you paid) Validity period: 2 weeks Notification: We would email you when we send you the invoice so you do not miss it. We would not charge you before we receive release notification. There is no need to pay earlier because we treat all the pre-orders in same priority.
is it free shipping to Philippines?
Name: China Post Registerd Airmail Average shipping time: 2~4 weeks to most Asian countries. Tracking website: 17track (update 3~5 days after despatch)
make shipments to Mexico?
Hi, yes we do!
Name: UBI - SCM Mexico Average shipping time: 13~21 business days Tracking website: 17Track / UBIsmartparcel official website.
Will I be charged additional import duties when receiving in the UK?
Hello, no worries you would not be charged with customs fees. 😉
- We would only use the shipping address you manually assign when you place the order to arrange the shipment, please make sure the address is correct. If you need to update the address, please contact us before the despatch. (Know more → Please make sure the shipping address is correct)
- Because of the nature of collectible articles, we do not accept return requests unless the item has severe quality defects compared with the normal effect. (Know more → Return & Exchange Policy)
- Pre-orders could be cancelled without penalty before the release. (Know more → Pre-order policy)
- The final release time is subject to the actual production progress by the manufacturer, and could differ from the estimation. The release delay is not under our control. We would notify you immediately after we receive updates from the supplier.
- Shipping: We ship from China , and provide free shipping to most countries (Know more → Countries supported with free shipping). Free shipping is a 2-3 week delivery time on average(Countries in South America need longer). We also provide expedited shipping to some countries. You can know all of the available shipping methods and their cost when you submit the cart to checkout.
- Packaging: We would do our best to protect your package and let it arrive with good condition.
- Declare: By default, we will use an amount around USD 20 to declare your package.
- Balance: If you pre-order an item with "deposit" option, we would charge you for the remaining balance with PayPal invoice when the release is imminent. (Know more → How and when should the remaining balance be paid?)