We would notify you by this email for everything related to your purchase on our website, including:
- Order confirmation
- Shipping notification with tracking number
- Order communication
- Pre-order release notification
- PayPal invoice for pre-order remaining balance
- Customer support emails
It is important to make sure that you can receive emails well from us so you don’t miss out anything important regarding your orders.
- Please make sure the spelling of your email is correct
- Use active email for your account
- Check whether our emails were put in SPAM folder of your mail agent (you can search by @giantoy.com), mark them as “Not SPAM” if you find any. (We don’t SPAM)
- We strongly advise you to only use one email to manage orders from our website.
If you need to change your account email to another, please contact us via email@example.com with your current email & new email you want to revise to.