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We're shipping now🛍.
We're shipping now🛍.

[Pop-up] Make sure we can reach you by this email.

We would notify you by this email for everything related to your purchase on our website, including:

  1. Order confirmation
  2. Shipping notification with tracking number
  3. Order communication
  4. Pre-order release notification
  5. PayPal invoice for pre-order remaining balance
  6. Customer support emails
  7. Newsletters

It is important to make sure that you can receive emails well from us so you don’t miss out anything important regarding your orders.

  • Please make sure the spelling of your email is correct
  • Use active email for your account
  • Check whether our emails were put in SPAM folder of your mail agent (you can search by @giantoy.com), mark them as “Not SPAM” if you find any. (We don’t SPAM)
  • We strongly advise you to only use one email to manage orders from our website.

If you need to change your account email to another, please contact us via support@giantoy.com with your current email & new email you want to revise to.