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[Policy] Fulfillment time (supply status)

Fulfillment time (supply status)

A product available to be ordered can come with 2 supply statuses: "pre-order" or "in-stock" (you can tell it by the product title or supply status label on the product page)

  • In-stock products: Generally shipped 1-3 days after the order is placed.
  • Pre-order products: Need to be shipped after the official release from the supplier. The actual shipping time is only subject to the notice from the supplier. Due to the complexity of the production of art collectibles, which involves a great deal of purely manual work, the actual release time is usually later than the estimated release time at the time of the pre-order opening. We are not responsible for any production delays at the end of our suppliers.

If your order includes items with different shipping estimate times (e.g. in-stock items and pre-order items, pre-order items with different release times), we will split it into separate packages and always send the available items firstly.